We are committed to safeguard the privacy of our Website visitors and customers.
This policy applies where we are acting as a data controller with respect to the personal data (in accordance with Article 4 (1) GDPR) collected of our Website visitors and customers, whenever and where we determine the purposes and means of the storing and/ or processing of that personal data to be collected.
In this policy, “we”, “us” and “our/s” refer to our company.
- How we store & use your personal data
The storing and/ or processing of data through our website and software services are based on our legitimate interest (in accordance with Article 6(1)(f) GDPR) to monitor and improve our website. With respect thereto, we may store and/ or process personal data following the provisions of Article. 13(1) GDPR.
This data may include data about your use of our website and software services, as well as about our services provided with respect thereto (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, length of visit, and website navigation paths, as well as information about the timing, and frequency. This usage data may be stored and/ or processed for the purposes of analyzing the use of the website and its services.
This data may also include data that you provide to us for the purpose of subscribing to Email notifications and/or newsletters (“notification data”). The notification data may be stored and/ or processed for the purposes of sending you the relevant notifications and/or newsletters you agreed to receive by providing your data for.
This data may also include data uploaded to/ submitted to your account (“account data”) through your proactive act of submitting this data to our database. Account data may include your personal data such as your name and email address, your data of birth, your phone number and any other data closely related to your person. The account data may be stored and/ or processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. We store and/ or process this data due to our interest in administration of our website and our business, as well as in qualitative data assessment to monitor and improve our services with respect to the needs of our clients.
We may further store and collect the information contained in an enquiry you submit to us regarding our services (“enquiry data”), as well as data related to communication initiated by your proactive act of transferring a message to us (“correspondence data”). Both sets of data may include any form of communication content and metadata associated with this communication. Both, enquiry data and correspondence data may be stored and/ or processed for the purposes of offering certain Services related to us, as well as to perform marketing.
We may also store and collect data that you provide in the course of the use of our services (“service data”). Service data may be stored and/ or used for the purposes of ensuring the quality and proper functioning of our website and our Software.
Wherever payment information is necessary and provided by you, we may store the data provided for throughout the payment transaction (“transaction data”). Transaction data may be stored and/ or processed to secure payments and your identity related to such payments.
- Providing personal data to others
We may disclose any of the above-mentioned data to any member of our company in accordance with Article 13(1)(e) GDPR insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy. We may disclose any of the above-mentioned data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
In addition to the disclosures of personal data set out herein, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your interests as a natural person or the interests of another natural person. We may also disclose your personal data where such disclosure is necessary with respect to litigation whether in court proceedings or in an administrative or out-of-court procedure.
In any event in which personal data is disclosed, we guarantee to follow all provisions made under Articles 13(1)(e) and 14(1)(e) GDPR.
- Retaining & deleting of personal data
All personal data that we store and/ or process for any purpose or purposes mentioned herein shall not be kept for longer than is necessary for that or those purposes. All data collected and stored for the purposes mentioned under subsection 1. of this policy will be retained for a period of 90 days following the date at which the website and its contents are viewed from your personal computer/ mobile device and where applicable information is provided through your proactive act of submitting such data to our database.
Irrespectively of the period determined above, we recognize that in certain cases (such as in the event of e.g. disclosure due to litigation) it is not possible for us to specify in advance the periods for which your personal data will be retained.
- Your rights
You may at any given point in time instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the supply of appropriate and sufficient evidence of your identity. As sufficient and appropriate evidence, we accept a copy of your national identity card, or your passport, accompanied by a utility bill stating your current address of residence.
We may withhold personal information that you request to the extent permitted by law.
You may instruct us at any time not to process your personal information for marketing purposes. We will use your personal information for marketing purposes only if expressly agreed to our use of your personal information for marketing purposes.
Your principal rights under data protection law shall remain unaffected by the provisions contained herein. With respect thereto, we guarantee to be mindful of your principal rights in accordance with the General Data Protection Regulation (https://gdpr-info.eu/), foremost but not conclusively regulated in Chapter 3 GDPR.
You may exercise any, or all of these rights with respect to the storing and/ or processing of your personal data by written notice to our company’s website.